Terms & conditions

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The Leap Rewards Program, operated by Unilever Canada Inc. ("Unilever", "Leap Rewards," "we", "us" or "our) is an application (the "App") that enables end-users ("Consumers", "you" or "your") to collect points by purchasing more products with sustainable attributes ("Products") and donating to social initiatives like planting a tree or donating a meal ("Initiatives"). The App rewards Consumers by offering coupons on Products, depending on the nature and amount of purchased Products and other Consumer engagement with the App that lead to the accumulation of points.

These Terms and Conditions ("Terms") apply to use of the App.

YOUR ACCESS AND USE OF THE APP IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS AND ALL APPLICABLE CANADIAN LAWS. BY ACCESSING OR USING ANY PART OF THE APP, YOU ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THESE TERMS. IF YOU DO NOT AGREE WITH ALL THE TERMS, YOU MAY NOT USE ANY PORTION OF THE APP.

The App is intended for consumers based in Canada. Please read our privacy notice to learn more about how we use, collect and disclose your personal information in compliance with applicable privacy laws in Canada.

What is the Leap Rewards concept?

Finding and shopping more products with sustainable attributes using Leap Rewards earns you points that can be redeemed as discounts on well-known brands. When you reach a pre-defined level of points collected, you unlock social and sustainable rewards like planting a tree or donating a meal.

Who is behind Leap Rewards ?

Leap Rewards is operated by Unilever.

What rewards you can get?

You can redeem your points for up to $2 discount coupons subject to availability and will be rewarded with free sustainable rewards like donating a meal or planting a tree once you have reached a defined number of points in your account. You will not receive any personal income tax receipts for these donations. Unilever will be purchasing the meals donated and trees planted directly from not-for-profit organizations.

How many points do I receive with each purchase of Products?

There are different levels of rewards. The amount of points you receive depends on how sustainable you shop and the cost of the Product.

How do we score the sustainability of our products for the purposes of assigning points?

Leap Rewards uses five sustainability criteria to provide an overall indication of the performance of participating brands' products. Leap Rewards awards points to more sustainable purchases based on how many of these criteria apply to the products. These sustainability criteria could be expanded over time and have been defined currently as follows: Sustainably Sourced, PETA-Approved, Better Packaging, Brands with Purpose, and Plant Based.

How else can I be eligible to receive points?

As a user you can also collect points by making an account, inviting friends and uploading eligible Product receipts.

Are there any fees to use the App?

No. The App is free to use.

Do I need to shop at a specific store to redeem coupons?

We are working together with Websaver, a nationwide accepted coupon provider, where you are able to redeem your coupon in most stores. Please see Websaver’s website to learn which stores are excluded.

Why are we asking you to upload your receipt?

Leap Rewards needs to be able to verify that you bought a product that is more sustainable. We are exploring different routes to digitize this instead of physical receipts, that’s why we also accept digital receipts from your online grocery store.

Why do I have to print coupons?

Not every Canadian supermarket or POS system is able to accept a digital coupon. Since we want the use of coupons to be convenient for you by being able to use them at most supermarkets, we need to stick to paper coupons for now. Don’t let the coupon go to waste and use it to buy products with more sustainable attributes.

What brands are eligible for the Leap Rewards Program?

The brands that are connected to Leap Rewards have a product portfolio that focuses on environmental, social or governance issues. These are brands that you are familiar with and brands that you trust: Axe, Baby Dove, Breyers, Degree, Degree for Women, Degree Men, Dollar Shave Club, Dove, Dove for Women, Dove Men + Care, Fudgesicle, Hellmann’s, Klondike, Knorr, Lever 2000, Magnum, Nexxus, OLLY, Popsicle, Schmidt’s, Seventh Generation, SheaMoisture, Tresemmé, Vaseline, Vim.

How do I make a donation?

We make donations if you choose to claim your reward. Donations do not cost you any points, you only need to collect enough points to meet the threshold that unlocks a reward.

  • Plant a tree. We are working together with a trusted partner: EcoMatcher to plant the trees Leap Rewards users donate. EcoMatcher plants trees globally and every tree planted is digitally captured and tracked. Users can see a picture of the tree, learn more about the species and its carbon sequestration potential, and meet the farmer.

  • Donate a meal. We are working together with Second Harvest who is active all over Canada and works with different partners and food banks to dispatch meals.

How do I receive coupons?

When you claim a coupon in the app you will receive an email with the coupon link. This link will redirect you to Websaver, where you can directly print the coupon.

  • How to print my coupon. Via the link you will receive in your email you will be redirected to Websaver. You can print the coupon by simply clicking the print now button. You can only print the coupon link once.

  • How to redeem my coupon. To redeem a coupon, purchase a product from one of the Leap Rewards brands, bring your printed coupon to show the cashier

  • When you are not able to redeem your coupon. If it would not print, or you lost your coupon, please get in touch with our support services at https://www.unilever.ca/contact/

The majority of coupons can only be chosen once during a specified period of time. WebSaver.ca may change these rules and restrictions at any time at its sole discretion.

Account creation

Account creations are limited to one per individual. An individual is not permitted to create multiple accounts with different email addresses. Users will receive a service email when the development of the app is completed, and they can access the App and start collecting points.

Quebec residents and English language

The parties hereto have expressly requested that these terms and all ancillary documents be drafted in English. Les parties aux présentes ont expressément requis que la présente entente et tous les documents y afférents soient rédigés en langue anglaise. We have excluded targeting Quebec residents from communications regarding Leap Rewards, as we do not have a French language version of the App. However, we will not prevent Quebec residents from participating in the Leap Rewards Program if they choose to do so, understanding that the App is only available in English.

Intellectual property

Unilever is the owner of or is otherwise licensed to use all parts of the App, including all copy, software, graphics, designs and all copyrights, trademarks, service marks, trade names, logos, and other intellectual property or proprietary rights contained therein. Some materials on the service belong to third parties who have authorized Unilever to display the materials, such as certain third party licensors. By using the service, you agree not to copy, distribute, modify or make derivative works of any materials without the prior written consent of the owner of such materials. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the service. All rights not granted under these Terms are reserved by Unilever.

The Consumer may use the App and print and download extracts from the App for his or her personal non-commercial use on the following basis:

The Consumer must not misuse the App (including hacking or "scraping"). Unless otherwise stated, the copyright and other intellectual property rights in the App and in material published on it (including without limitation photographs and graphical images) are owned by Unilever. These works are protected by copyright laws and treaties around the world and all rights are reserved.

The Consumer shall ensure that Unilever’s status as the author of the material on the App is always acknowledged and referenced. The Consumer is not allowed to use any of the materials on the Service or the App itself for commercial purposes without obtaining a license from Unilever to do so.

We do not accept any unsolicited ideas to our App from outside Unilever or, including, without limitation, suggestions about advertising or promotions, merchandising of any products, additions to our services, or changes in methods of doing business. We may already be working on or may in the future work on a similar idea. If, notwithstanding these terms and conditions, you submit an unsolicited idea to the service or otherwise to us, you understand and acknowledge that such idea is not submitted in confidence, and we assume no obligation, expressed or implied, by considering it.

Third parties

The App may contain links to other websites not maintained by us. Other websites and apps may also reference or link to our App. We encourage you to be aware when you leave our service and to read the terms and conditions and privacy statements of each and every website and app that you visit. We are not responsible for the practices or the content of such other websites and apps.

Coupon partners Websaver is Leap Rewards' coupon provider.

Reward partners Currently the partners we are working with include Second Harvest and EcoMatcher. Unilever does not share data with charity partners.

Data we collect

We collect your name, email address and postal code to create an account. Having an account means you can come back and collect more points by uploading receipts of your more sustainable purchases. You can collect more points and spend them to claim coupons. You can see the history of the rewards you have earned so far. If you opt in to offers and updates from us, then we use your email address and name for this purpose too in accordance with our Privacy notice. We also collect your phone number to notify you about your coupons. We only use your phone number when you interact with the service to send you notifications. Lastly, we collect anonymous data about how you use the web app to learn how to improve it. Check out our Privacy & Cookies notice to learn more. We review transaction receipt information to verify that you have purchased a product, in order to calculate the associated points.

Furthermore, by accepting these Terms, the Consumer agrees to receive emails and text messages related to any receipts uploaded or coupons received or redeemed by the Consumer. This is required by Unilever to ensure that the Consumer receives all essential notifications related to their sustainable actions.

Changes

All information posted on Leap Rewards is subject to change without notice. In addition, and to the fullest extent permitted by applicable law, these Terms may be changed at any time without prior notice. We will make such changes by posting them on Leap Rewards. Your continued access of the App after such changes conclusively demonstrates your acceptance of those changes.

You are responsible for protecting and keeping secure your account and any password or security questions used in connection with your account.

Subject to applicable laws, Unilever reserves the right to discontinue the App, or any part of it, at any time on 30 days prior written notice (to be provided on our website, app or through other communications to you, including via email or text message). If the Leap Rewards Program is terminated, you will have up to 30 days after the effective termination date to redeem any points in your account. After the expiry of the 30-day period, any points that have not been redeemed will be forfeited subject to applicable laws.

Unilever reserves the right to sell or transfer all or part of the Leap Rewards Program to a related company or to a third party, to merge with another entity or to engage in any form of corporate, reorganization or financing transaction. In addition, the manner in which the Leap Rewards Program is provided to you and the organizations providing offers in connection with the Leap Rewards Program may change.

If any of the information you were required to submit when you registered for the Leap Rewards Program changes (such as your name, mailing address, email address or phone number), you must let us know immediately and give us your current information. We are not responsible if we cannot contact you because you have not given us current, accurate information.

We reserve the right to refuse to allow you or any person you seek to add to your account to join the Leap Rewards Program for any reason in our sole discretion.

We may, at any time, suspend or cancel your participation in the Leap Rewards Program, if, in our view, you have abused any Leap Rewards Program privilege (including, but not limited to, signing up for multiple accounts using different e-mail addresses in order to collect discount coupons), failed to follow these Terms, or made any misrepresentation to us or to any entity associated with or participating in the Leap Rewards Program. In the event that your participation in the Leap Rewards Program is cancelled, all accumulated points in your account may also be forfeited and removed from your account.

To the extent permitted by law, by participating in the Leap Rewards Program, you (and your parent or legal guardian on your behalf, as the case may be) agree to release and discharge Unilever Canada Inc. and its affiliates, subsidiaries and its parent company, and any other third party that may from time to time participate in the Leap Rewards Program (whether as a participant or in an administrative, operational or other capacity), and our, and each of their respective officers, directors, agents, representatives, successors and assigns, from any loss, liability, claim, demand, damage or expense asserted by any person or entity relating in any way to the Leap Rewards Program, your participation in the Leap Rewards Program or the redemption and use/misuse of any item obtained through the redemption of points or otherwise in connection with the Leap Rewards Program.

We reserve the right to withdraw or temporarily change or suspend all or part of the Leap Rewards Program in any way, in the event of a material error, omission, technical problem, computer virus or bugs, tampering, unauthorized intervention, fraud, technical failure or any other cause beyond our reasonable control that interferes with the proper conduct of any aspect of the Leap Rewards Program as set out in these Terms and Conditions. Any attempt to deliberately damage any website or to undermine the legitimate operation of the Leap Rewards Program in any way (as we may determine in our sole discretion) could be a violation of criminal or civil laws and should such an attempt be made, we reserve the right to seek remedies and damages to the fullest extent permitted by law.

Our failure to exercise any of our rights, powers or remedies in these Terms or at law, or any delay in doing so, does not constitute a waiver of those rights, powers or remedies. The single or partial exercise of a right, power or remedy does not prevent its subsequent exercise or the exercise of any right, power or remedy.

ALL ASPECTS OF THE LEAP REWARDS PROGRAM IS PROVIDED "AS IS" WITHOUT ANY CONDITION, REPRESENTATION OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

Words in the singular form shall be construed to include the plural and vice versa, unless the context otherwise requires, and the word "including" means "including but not limited to". Any dollar amounts referenced in connection with the Leap Rewards Program or these Terms are referenced in Canadian dollars.

If events beyond our control materially affect our ability to operate the Leap Rewards Program, the Leap Rewards Program may be suspended or terminated without notice.

Each of the provisions contained in these Terms and Conditions is distinct and severable and a declaration of invalidity or enforceability of any such provision or part thereof by a court of competent jurisdiction will not affect the validity or enforceability of any other provision of these Terms and Conditions.

These Terms are governed by the laws of the province of Ontario and the federal laws applicable in Ontario, without reference to conflict of laws provisions. You agree that the sole and exclusive forum and remedy for any and all disputes and claims that cannot be resolved informally and that relate in any way to or arise out of the Leap Rewards Program, shall be final and binding arbitration, except to the extent that you have in any manner infringed upon or violated or threatened to infringe upon or violate any intellectual property right of Unilever, its parent, affiliates or subsidiaries or any third party, or any privacy or publicity rights, in which case you acknowledge that arbitration is not an adequate remedy at law and that injunctive or other appropriate relief may be sought by Unilever Canada Inc., its parent, affiliates or subsidiaries or the applicable third parties.

By participating in this Leap Rewards Program, you agree that: (i) you will contact us directly and give us the opportunity to try to resolve any and all disputes before you take any action in court, or otherwise; (ii) any and all disputes, claims and causes of action arising out of or connected with the Leap Rewards Program shall be resolved individually, without resort to any form of class action; (iii) any and all claims, judgments and awards shall in no event include legal fees; and (iv) to the extent permitted by Law, under no circumstances will you be permitted to obtain awards for, and you hereby waive all rights to claim punitive, incidental and consequential damages and any other damages other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased.

Contact Us

If you have any questions about these Terms, You can contact us:

By emailing us: https://www.unilever.ca/contact/

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